Personal Assist

• Bank & Post Office

• Pension Work

• Bills & Government Offices

• Shopping & Pickups

• Small Repairs & Fixes

• Share the shopping list or errand details in advance.

• Keep track of purchases and ask for receipts where applicable.

• Pay for purchases and outing-related expenses directly.

• Clarify travel arrangements before leaving.

• Share OTPs, banking PINs or passwords.

• Expect the companion to pay for purchases or travel.

• Hand over bank cards, large amounts of cash or valuables without a clearly agreed and authorised process.

How a visit is arranged

From the first call to a companion at the door

1. 1

   Free care consultation

   Tell us what your loved one needs and when the visit should happen.

2. 2

   A matched companion

   We introduce a background-checked companion whose skills fit this service.

3. 3

   The visit

   The companion stays for the agreed support and keeps the visit within what this service covers.

4. 4

   Family update

   You hear how the visit went, so the next one can be adjusted if needed.

• Punctual visits

  If a companion is running late, we tell you before your parents start waiting.

• Honest updates

  You hear exactly what happened during each visit, with photos and reports where needed.

• Money stays safe

  Companions never ask for or handle cash, cards, PINs or OTPs.

• No medical work

  Companions can remind your parents to take medicines, but they never give them.